Contact information

Contact Information Policy

Effective Date: October 14, 2025

Legal Entity: Fit Culture LLC (“Fit Culture,” “we,” “us,” or “our”)

Website: fitculture.com

We’re here to help. Whether you have a question about your order, a product, or your account, you can reach the Fit Culture team using the contact details below.

1. How to Reach Us

Email: support@fitculture.comAttachment.tiff

Our customer support team is available Monday–Friday, 9:00 AM – 5:00 PM (MST).

We aim to respond to all emails within 1–2 business days. During peak times such as product launches or sales events, responses may take slightly longer.

2. Social Media

You can also reach out through our verified social channels:

For order- or account-related questions, please contact us by email for security reasons.

3. Phone Support

Fit Culture provides customer service primarily by email. Phone consultations are available for select inquiries by appointment.

4. Business Hours

  • Monday–Friday: 9:00 AM – 5:00 PM (MST)

  • Saturday & Sunday: Closed

Messages sent outside business hours will be answered the next business day.

5. Response Commitment

Every inquiry is reviewed by a real member of our in-house team. We value your time and will always aim to provide clear, friendly, and helpful responses.

For all inquiries, please email: support@fitculture.comAttachment.tiff